Privacy Policy

1. Introduction

Rakontevr ("we", "our", or "us") operates the Rakontevr platform and BuilderHub. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information we collect

We may collect:

• Account and profile data (name, email, password hash)
• Usage data (API calls, token usage, feature usage) for billing and product improvement
• Session and authentication data (cookies, tokens)
• Payment and billing information (processed by our payment provider; we do not store full card numbers)
• Communications and support requests

3. How we use your information

We use your information to:

• Provide, operate, and improve our services
• Process payments and enforce spending caps
• Send transactional emails (verification, password reset, billing)
• Comply with legal obligations and enforce our Terms of Service
• Analyze usage and improve product quality (aggregate or anonymized where possible)

4. Cookies and similar technologies

We use cookies and similar technologies for authentication (e.g. bh_token, rak_token), session management, and preferences. You can control non-essential cookies via the cookie consent banner. Essential cookies are required for the service to function.

5. Data sharing and disclosure

We do not sell your personal data. We may share data with: (a) payment processors (e.g. LemonSqueezy) to process payments; (b) email and infrastructure providers to operate the service; (c) authorities when required by law.

6. Data retention and deletion

We retain your data for as long as your account is active or as needed to provide the service. You may request account deletion from Settings → Danger Zone. We will delete or anonymize your data in accordance with our retention policy and applicable law.

7. Your rights (e.g. GDPR)

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. Contact us at the address below to exercise these rights.

8. Security

We use industry-standard measures to protect your data (encryption, access controls, secure APIs). No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

9. Changes

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance.

10. Contact

For privacy-related questions or requests, contact us at: privacy@rakontevr.com (or the contact address published on rakontevr.com).